About this service
EV charger repair starts by separating vehicle, charging cable, communications, charger and fixed-supply faults. Error messages and app status help, but electrical testing may be needed where charging stops, protection trips or the unit shows physical damage.
Maintenance includes visual inspection, connection checks, functional tests, RCD or protective-device verification, firmware or connectivity review where applicable, and confirmation that the cable and mounting remain sound.
Common problems we help with
Vehicle will not start charging
Scheduling, authentication, cable lock, vehicle settings or charger faults can all produce the same symptom.
Charger repeatedly trips
A vehicle fault, cable damage, moisture, supply fault or protective-device operation needs investigation.
App is offline but charger has power
Wi-Fi, mobile signal, router changes or platform issues may affect smart functions.
Tethered cable or plug is damaged
Drive-over damage, strain and weather exposure can make continued use unsafe.
How we carry out the work
Record fault codes and conditions
We establish vehicle, timing, weather, app and charger behaviour before resetting information.
Test supply and charger functions
Circuit protection, voltage, connections and relevant built-in functions are checked.
Repair, update or refer
Electrical faults are repaired where supported. Manufacturer components or warranty issues are coordinated appropriately.
What is normally included?
- Initial discussion about the property, symptoms, priorities and timescale
- Assessment of the relevant circuit, equipment, access and existing protection
- A written scope for the proposed ev charger repairs & maintenance work
- The agreed installation or repair work, with disruption kept to a reasonable minimum
- Inspection, electrical testing and appropriate handover documentation
Before the work starts
- Available supply capacity and existing maximum demand
- Parking position, cable route and impact protection
- Earthing arrangement and the charger’s protective features
- Tariff integration, solar compatibility, access control and load management
What affects the price?
The price depends on the existing installation and the amount of work required. For ev charger repairs & maintenance, the main factors normally include:
- Distance from the distribution point to the charger
- Groundworks, drilling and cable containment
- Required distribution or earthing upgrades
- Smart features and multi-charger load management
Testing, certificates and handover
Once the installation work is complete, we inspect and test it and provide the records that apply to the job.
- Charger setup and app pairing where applicable
- Circuit test results and installation certification
- Protective-device and isolation information
- Practical charging and fault-reset guidance
EV Charger Repairs & Maintenance questions
Can you repair every charger brand?
Electrical supply faults can be assessed broadly. Internal parts, software and warranty work depend on manufacturer support.
Why does it charge one car but not another?
Vehicle settings, compatibility, cable and communication can differ. Testing both sides helps isolate the cause.
Should chargers be serviced?
Routine visual and functional checks help identify damage and confirm protective measures, particularly for shared or heavily used equipment.
Booking the work
What happens after you contact us
1. Discuss the job
Tell us about the property, the symptoms or the result you want. Photographs and model numbers are often helpful.
2. Inspect and quote
We check the relevant installation and give you a written quotation showing what is included.
3. Complete and test
We carry out the agreed work, verify it electrically and explain any controls, labels or certificates at handover.