Tell us what has happened
Email hello@chelmsfordelectrical.com with the job address, the date of the work, the agreed scope and a clear description of your concern. Include photographs or documents where they help explain the issue.
What happens next
We will review the information, discuss the concern with you and propose a practical next step. Depending on the issue, that may include further information, a return visit or another agreed resolution.
Keeping a record
Keep copies of quotations, invoices, certificates and correspondence relating to the work. These help both sides understand what was agreed and completed.