About this service
An electrical emergency is a fault that presents an immediate safety risk or leaves essential parts of a property without power. Common examples include burning smells, visible arcing, electric shocks, water entering electrical equipment, damaged incoming equipment and repeated tripping that cannot be safely isolated.
The first visit is about making the situation safe, locating the likely source and restoring only what can be returned to service safely. A permanent repair may be completed at the same visit or quoted separately when parts, drying time or further investigation are required.
Common problems we help with
Burning smell or smoke
Overheated connections, damaged equipment and overloaded circuits can produce a sharp or fishy smell before visible damage becomes obvious.
Complete or partial loss of power
The cause may be a local circuit fault, a main protective device, damaged consumer-unit equipment or a supply-network issue.
RCD will not reset
A fault may still be connected, moisture may be present or insulation damage may exist on one of the protected circuits.
Water near electrics
Leaks through ceilings, floods and outdoor water ingress can make equipment unsafe even after the visible water has stopped.
How we carry out the work
Make the area safe
We identify immediate hazards, isolate affected circuits or equipment and check whether other parts of the property can remain in use.
Trace the fault
Testing separates an appliance problem from fixed-wiring damage and narrows the fault to a circuit, accessory, cable or item of equipment.
Restore or arrange the repair
Power is restored only where test results support it. We explain any temporary isolation and the work needed for a permanent repair.
What is normally included?
- Initial discussion about the property, symptoms, priorities and timescale
- Assessment of the relevant circuit, equipment, access and existing protection
- A written scope for the proposed emergency electrician work
- The agreed installation or repair work, with disruption kept to a reasonable minimum
- Inspection, electrical testing and appropriate handover documentation
Before the work starts
- The exact result expected from the emergency electrician work
- Condition and capacity of the existing circuit
- Cable routes, access and protection of finishes
- Testing, certification and any future requirements
What affects the price?
The price depends on the existing installation and the amount of work required. For emergency electrician, the main factors normally include:
- Extent of the work and material specification
- Accessibility and working conditions
- Alterations needed to the existing installation
- Inspection, testing and documentation
Testing, certificates and handover
Once the installation work is complete, we inspect and test it and provide the records that apply to the job.
- Completed electrical test results
- Applicable certificate or minor-works record
- Operating and isolation explanation
- A written record of the completed work
Emergency Electrician questions
What information should I give when I call?
Describe any smell, sound, smoke, water, shock or tripping, which rooms are affected and whether it is safe to reach the consumer unit.
Can power always be restored immediately?
No. If a circuit or item of equipment fails safety tests, it must stay isolated until repaired.
Is an appliance fault an electrical emergency?
It can be if there is heat, smoke, damage or an electric-shock risk. Unplug it only if the plug and socket are cool and safe to reach.
Booking the work
What happens after you contact us
1. Discuss the job
Tell us about the property, the symptoms or the result you want. Photographs and model numbers are often helpful.
2. Inspect and quote
We check the relevant installation and give you a written quotation showing what is included.
3. Complete and test
We carry out the agreed work, verify it electrically and explain any controls, labels or certificates at handover.